HMRC Annual Report and Accounts for 2016-17

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Source: 13 July 2017

“In the last financial year HMRC surpassed expectations and exceeded targets across the board, but investment in supporting the vast majority of honest taxpayers to pay their tax and access services, has paid particular dividends.”

“The report shows that HMRC:

  • is transforming tax and payments for customers with contact centre staff now available seven days a week and answering phone calls in less than four minutes in 2016/17
  • is marking the seventh consecutive year of record total tax revenues, collecting a total of £574.9 billion – £38.1 billion more than last year, including £51.1bn Corporation Tax, up 12.3% from 2015/16
  • generated record compliance yield of £28.9bn through work to stop avoidance, evasion and organised crime; more than ever before
  • has over the last six years brought more than 500 serious organised criminals to justice. Investigations and enforcement action against organised crime generated or protected £3.2 billion in compliance yield in 2016-17
  • handled more than 1,200 cases heard in courts and tribunals – winning 83% and protecting £15 billion in tax revenues
  • helped more than nine million individuals to access online services with more than five million businesses having access to their online account to file, pay and obtain help.”

HMRC’s 2016/17 Annual Report and Accounts can be found here

Source Press Release here



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